How to Download and Use HP Print and Scan Doctor on Windows

silky smith
3 min readNov 12, 2021

Are you facing any issues while printing and scanning the documents with the HP printers? Want to resolve the issues in simple ways? If your answer is yes, then you are in the right place. You can easily troubleshoot the issue with the help of the HP Print and Scan Doctor tool. If you don’t know how to download and use the tool then don’t worry about it. This blog will assist you. In this blog, we have discussed step-by-step guidelines. You just need to scroll down the blog and follow the below-mentioned instructions. Without taking much time, let’s start with the steps.

Guidelines to download the HP print and scan doctor on Windows

HP print and scan doctor tool is an amazing tool to resolve the scanning and printing issues related to the HP printers. Look into the below-mentioned steps to download the tool:

Step 1: First of all, you need to make sure that your HP printer is connected to your computer and then turn on the printer.

Step 2: Then, make sure that your device has an active internet connection.

Step 3: After that, open the web browser on your computer and go to the official website of HP to download the HP printer and scan doctor tool.

Step 4: Once you are done with the downloading of the tool, then you need to search the downloaded files.

Step 5: Now, you need to double-click on the HPPSdr.exe file to open it.

Step 6: Thereafter, a user account control panel will appear on your screen, where you need to click on the yes button to continue.

Step 7: Next, you need to agree to all the terms and conditions by clicking the checkbox and then following all the on-screen instructions to complete the installation of the tool.

Step 8: Finally, your HP print and scan doctor tool is ready to use after completing the installation process.

Guidelines to use the HP print and scan doctor on Windows

If you don’t know how to use the HP print and scan doctor then follow the below-mentioned steps to use the HP print and scan doctor on Windows operating system:

Step 1: First of all, you need to click on the start button from your Windows screen.

Step 2: After that, a list of all available printers will display on your screen, from where you need to choose the HP printer.

Step 3: If you cannot locate your printer in the list then you need to turn off your printer and then turn it on again. Then, you need to click on the retry button.

Step 4: Once you are connected with your printer, then you need to follow all the on-screen instructions.

Step 5: Now, you need to click on the “fix scanning” option to resolve the scanning-related issue. If you are facing printing-related issues then you need to click on the fix printing option.

Step 6: The result will display on your screen after selecting the option.

Step 7: You can test the printer and scanner individually to identify and fix the issues.

So, this is the complete blog about how to download and use the HP Print and Scan Doctor tool. Setup and use of the HP print and scan doctor is very easy. Still, if you are facing any issues while following the above-mentioned steps, please feel free to get in touch with our technical experts.

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