How to Use HP Print and Scan Doctor Tool to Fix Printer Issues

silky smith
3 min readJan 18, 2022

HP print and scan doctor is a free tool that you can download on your compatible device like computer, laptop, tab, smartphone to diagnose the printer problems like printing, scanning, or other vulnerability. The HP Print and Scan Doctor Download provides a wide space for HP users to resolve printer-related problems. With the help of the HP print and scan doctor tool, users can identify the corrupt HP printer drivers, firewall issues, scan error notifications, printer offline issues, print jobs stuck in the queue, other connectivity problems, etc. Let’s discuss the steps to fix printing and scanning issues by downloading the HP print and scan doctor tool.

Steps to perform print quality test

With an HP printer setup, you can obtain flawless quality printing. HP print and scan doctor helps to diagnose the errors like faint color, blank line prints, and faded prints. Follow the below-mentioned steps to perform the print quality test:

  • First of all, download and install the HP print and scan doctor tool on your Windows computer.
  • After that, launch the HP print and scan doctor application and select your desired HP printer model.
  • If you are not able to find your HP printer in the list, then click on the retry button to detect your printer.
  • After locating the HP printer model, click on the “fix scanning” or “fix printing” option to resolve the issue.

Steps to clean the print head

Always handle the print head very carefully. Remove all the protective tapes from the print head very carefully. Go through the below-mentioned steps to clean the print head:

  • First of all, you need to pull out the print head, release the slot line in order to clean the carriage area.
  • After that, clean the print head and remove the obstructions on the print head and carriage area.
  • Then, launch the HP print and scan doctor application to link the HP printer to it.
  • Now, click on the “Fix scanning” or “fix printing” option to scan and fix the issues.

Steps to align print cartridges

If the ink cartridges of the HP printer are not aligned properly then you can face issues while printing. To resolve the issue, you need to adjust the sides and then insert the required ink cartridges.

  • Check and replace the damaged ink cartridges with new ink cartridges.
  • After that, insert the ink cartridges into their respective slots.
  • Then, run the HP print and scan doctor application and add your HP printer.
  • Finally, select the “fix scanning” or “fix printing” option to diagnose and fix the printer errors.

Steps to fix the firewall problems

Firewall issues occur due to the network connection that can corrupt the printing system. Follow the below-mentioned steps to fix the firewall problems by using HP print and scan doctor software:

  • First of all, launch the HP print and scan doctor application on your Windows computer.
  • After that, add your desired HP printer model and then tap on the network option.
  • Continue with the further steps and select the firewall troubleshooting option.
  • Finally, enable the firewall and wait until the printer scans the issues.

To fix the printing and scanning issues, you just need to complete the HP Print and Scan Doctor Download process. Hopefully, the above steps will help you to fix the printer-related issues by using the HP print and scan doctor tool.

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